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उपभोक्ता अधिकार संगठनConsumer Rights Organisation
उपभोक्ता अधिकार संगठन
Consumer Rights Organisation
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We're Here To Help

File a Consumer
Complaint

Had a bad experience with a product or service? Tell us what happened and CRO will take up your case — free to file, and guided step by step so nothing feels overwhelming.

Start Your Complaint

Before You File

Top Tips

  1. 1

    Give the company a chance to put things right first — our Consumer Support team on +91 9977 252 252 can guide you through making an effective complaint.

  2. 2

    Ask the company for a copy of their complaints procedure so you know they're handling it correctly.

  3. 3

    If you're complaining by phone, jot down what you want to say and how you'd like the problem solved.

  4. 4

    Keep the bills, invoices and letters that relate to your complaint — you may need a reference number later.

  5. 5

    Note the name of the person you spoke with and a record of what they said.

Ready To File

Complaint Form

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Your Details
Details of Opposite Party

What Happens When You Make a Complaint?

  • We'll contact the company concerned and discuss how the complaint can be resolved.

  • We'll request copies of all correspondence exchanged in relation to your complaint.

  • We'll keep you informed at every step.

  • If the company hasn't solved the problem, or you're not satisfied with their response, our Consumer Support team is reachable on +91 9977 252 252.

File a Consumer Complaint | Consumer Rights Organisation